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W&H Systems, Inc. is dedicated to total customer support
and service. The W&H Customer Service Department provides fast and efficient
service to customers regarding technical problems, system maintenance or
spare parts requirements. The staff works closely with the client throughout
the project and for years to come. This is part of the W&H Systems, Inc.
commitment to total customer satisfaction.
The Customer Service Department is staffed weekdays from
8:00 AM to 5:00 PM Eastern Standard Time:
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The toll free phone number is: 800-966-6993
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This line is dedicated to technical and maintenance
questions and parts ordering.
After business hours and on holidays and weekends, W&H
employs an answering service. This service enables the customer to be routed
to and speak with an on-call, W&H Systems employee who can assess the
problem and take appropriate action.
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The after hours phone number is: 201-933-7840
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Customers will be directed to the answering service
through the voice mail system.
W&H Customer Service is also conveniently available
on-line at its e-mail address:
CustomerService@whsystems.com.
Specialized Service Contracts are also available for
customers who require enhanced service or a guaranteed response time.
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