 | Needs Analysis: Systems Analysis Group prepares the initial system design
and layout with information from diverse, relevant sources. |
| Functional Requirements Specification: Describes what overall, customer requires system
functionality will be |
| Engineering & Software Development: Actual preparation of necessary work
and documentation for system as defined in the FRS and AP. |
| Internal Testing & Quality Assurance: Prior to physically being on-site,
internal testing against the QA Test Plan assures performance and reliability
of all work developed in previous phases. |
| On-Site Implementation & Testing: System is installed, calibrated and
tested for compliance to the FRS and QA Test Plan. |
| Turnover & Training: After installation and testing , total system
validation for compliance to the ATP, training and documentation (operations
and maintenance manuals are provided. |
| On-going Customer Support: Off-site system support after system acceptance
and W&H has left the site. |
